At Santavenere we are working daily to guarantee safety to our Guests and people working with us, and to protect them against the spread of Covid-19.
Our protocols continue to respect the values that have always been important to us, such as privacy protection and Guest care. The high-quality experience at Santavenere remains the same, but with additional awareness and attention.
MAXIMUM HYGIENE AND SAFETY
To avoid risks the spread of the virus through the air conditioning systems, we double the sanitation frequency of the filters in the air-conditioners of common areas and rooms, which are sanitized at each check-in.
In each area of the hotel, dispensers are available to customers and collaborators to dispense hand-sanitizing gel.
Safety devices such as masks, gloves and hand-sanitizing gel are available to all guests and contact personnel. It is mandatory to wear face masks also outdoors where it is possible to create gatherings.
A doctor is always available and we have appointed a figure responsible for the constant control of the implementation of the procedures in terms of guests and staff safety. The staff access the property from a dedicated entrance controlled by a thermoscanner for temperature detection.
We intensify the sanitation procedures (with particular attention to the items frequently touched) and we integrate air-conditioning sanitation with portable equipment, using hydrogen peroxide (nebulization of germ-killer)
All our staff is trained following the WHO directives so that they can safely perform the assigned tasks.
RESPECT FOR DISTANCIES
We guarantee a distance of 6 feet among tables in all our restaurants and reservation is mandatory to be compliant with number restrictions.
INDOOR AND OUTDOOR ACTIVITIES
All activities are proposed following and complying with the social distancing requirements. The car hire and car and driver hire are used exclusively by one family.