FAQ
What are the check-in and check-out times?
Check-in is available from 15:00, and check-out must be completed by 12:00.
Is this a family-friendly hotel?
Yes, children are welcome.
Up to what age do children stay free of charge?
Up to 2 years old.
Is there a baby-sitting service?
Yes, available on request and at an additional cost.
Are cots available in the rooms?
Yes, they are available on request and free of charge.
Up to what age are cots suitable?
Up to 2 years old.
Are cots free of charge?
Yes, they are provided at no extra cost.
Is it possible to add an extra bed, and in which room categories?
Yes, extra beds are available in the Deluxe Suites and the Maratea Suite.
What is the cost of an extra bed?
€ 70 per person, per day.
Are the balconies equipped with chairs and tables?
Yes, all balconies are furnished with chairs and a table.
Do the rooms have a coffee machine and kettle?
Yes, both are provided in all rooms.
Does the hotel welcome pets?
Yes, dogs up to 35 kg and cats up to 3 kg are welcome.
Is there an additional charge for guests travelling with pets?
Yes, € 40 per night, per animal.
Is a dog-sitting service available?
Yes, upon request, subject to availability, and at an additional cost.
Is a pet kit provided?
Yes, including a mat, bowls, and hygienic bags.
Is the SPA accessible to all guests?
It is reserved for adults, by appointment. Guests aged 16 – 17 can access the SPA with a parental consent form, also by appointment. The SPA is also open to external guests.
Are there dietary options for celiacs or vegans?
Yes, options are available.
Is there a laundry service?
Yes, an internal laundry service is available on request, at an additional cost.
What is the email address / phone number to book extra services?
Email: [email protected]; Tel: +39 0973 876910; Mobile: +39 347 6328750
Is parking available?
Yes, the hotel has a free outdoor parking area.
Is there a shuttle service or can transfers be arranged?
There is no regular shuttle service, but private transfers can be arranged on request and at an additional cost, to and from any destination.
How far is the hotel’s private beach?
250 m, approximately an 8-minute walk along a shaded path, or 5 minutes using our electric golf cart service.
Which airport is the nearest?
Salerno (137 km), Lamezia Terme (148 km), Naples (210 km).
How far is the railway station?
Maratea Station: 1 km; Sapri Station: 17 km.
How far is Maratea port?
1 km.
How far is the centre of Maratea?
5 km.
How much is the city tax?
The city tax is € 5,00 per day per person for guests aged 13 and above, applied only for the first 5 days of the stay. Beyond this period, no payment is required.
Are there electric vehicle charging points?
Yes, there is one charging point available for guests.
Does the hotel have a jacuzzi?
Yes, in the SPA, available by reservation.
Does the hotel have a swimming pool?
Yes, an outdoor freshwater pool.
Does the hotel have a gym?
Yes. The gym features large windows with sea views and air conditioning.
Is personal training available?
Yes, on request and at an additional cost.
Does the hotel have a tennis court?
The tennis court is free for hotel guests, with prior reservation. External guests can use it by reservation, at an additional cost.
Are the restaurants, bars, and beach club accessible to external guests?
Yes, upon reservation.
Is it possible to organise meetings and conferences at the hotel?
Yes, the hotel offers dedicated spaces with customizable setups and technical support on request.
Is it possible to organise events and ceremonies at the hotel?
Yes, events and ceremonies can be organized by reserving the entire property or in dedicated areas, with tailor-made solutions.